Full-time

Remote SaaS Onboarding Lead — Launch & Success

Posted by Scale Up Recruiting Partners • June 04, 2026

📍 cartagena de indias, bolívar, Colombia
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Description

Scale Up Recruiting Partners is seeking a Customer Success, Onboarding Manager to oversee the onboarding experience for new customers. This role requires 3+ years of experience in customer onboarding within B2B SaaS and exceptional English communication skills. You will guide clients through the onboarding process, ensuring they achieve value quickly. The ideal candidate will have experience with CRM tools and strong project management skills. This position offers a long-term contractor arrangement with a fully remote work model.
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