Full-time

Remote Technical Support Engineer for AI SaaS

Posted by Obsidian • June 05, 2026

📍 ciudad de méxico, ciudad de méxico, Mexico
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Description

Obsidian is looking for a dedicated Talent Success Specialist to enhance user experiences on Mercor's platform. In this remote role, you will assist talent by troubleshooting issues and collaborating with engineering to resolve bugs efficiently.

We seek a professional with a background in computer science or technology, ideally with experience in debugging web applications. Strong communication skills are crucial as you guide users while maintaining a light-hearted tone.

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