Renewals Specialist for Opentext Accounts

Drive strategic renewal initiatives at Opentext as a Renewals Specialist focused on client retention and contract management. This role emphasizes enhancing customer relationships while boosting contract values.
As a member of the renewals team, you will engage in proactive account management, negotiate terms, and identify growth potential. Collaborating with various stakeholders will be your forte as you tackle complex customer needs and ensure satisfaction across your territory. Strong analytical and forecasting skills are essential.
Key Responsibilities:
• Engage actively with existing customers to strengthen ties
• Manage renewals from planning to execution stages
• Seek out upsell opportunities for expanded service packages
• Negotiate favorable terms with clients
• Work alongside internal teams to address customer challenges
Requirements:
• 1-2 years in a sales or renewals-related role
• Preferred degree in business or equivalent experience
• Exce...