Rental Owner Services Supervisor Panorama BC

Enhance Rental Owner Services at Panorama Mountain Resort as the Rental Owner Services Supervisor. Utilize your leadership and organizational skills to create a superior homeowner experience.
In this pivotal role reporting to the Lodging Director, you will oversee rental management agreements, organize homeowner events, and ensure all units meet high cleanliness and quality standards. Your ability to communicate effectively will help you understand owner needs and drive satisfaction, fostering a strong sense of community among homeowners.
Key Responsibilities:
• Ensure effective communication within Rental Owner Services
• Update rental agreements as necessary
• Manage input of reservations in the SMS system
• Conduct annual Room Quality Audits for compliance
• Develop programs to promote owner engagement
Requirements:
• Post-secondary education; experience in Hotel Operations preferred
• Proficiency with SMS or reservations systems
• Strong organizatio...