Description
Overview:**Level**:Staff III**Recruiter**:Manuel Garcia*****General**Capture orders from Associates and guide them to achieve the best results from Herbalife products and services.
**Functions and Responsibilities**- Capture and track orders from Associates via telephone, showing empathy and good service.
- Document any adverse events reported by an Associate or Customer and continue the corresponding process to ensure they receive follow-up from GMPSS.
- Provide information on promotions, events, and new products to Associates.
- Guide Associates to achieve the best results from the company's products and services.
- Reactivate accounts of associates who request it via telephone.
**Processes and Controls**- Follow the corresponding Order processes and procedures.
- Correctly code cases in HCM for timely follow-up and corresponding reporting.
**SUPERVISORY RESPONSIBILITIES**:N/AJob Qualifications:**ORGANIZATIONAL RELATIONSHIPS**Interact with the Assoc...
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