Full Time

Resident Liaison Officer

Posted by Build Recruitment • June 04, 2026

📍 Dereham, England, United Kingdom
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Description

Resident Liaison Officer – Norfolk

£30,000-£33,000 company car


We are currently seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector, operating on a planned maintenance/refurbishment project the Norfolk area. Based on site in Norfolk you will be a vital link between the site team, residents, and clients. You will be working on a planned refurbishment project so knowledge of this will be useful.


Key Responsibilities:

  • Booking appointments and managing schedules.

  • Handling resident complaints and issues with professionalism and efficiency.

  • Maintaining property records and conducting validation and customer satisfaction surveys.

  • Facilitating communication between all stakeholders for a seamless project experience.

  • Working proactively to minimize disruption to residents and establish positive relationships with all parties involved.
  • Requir...

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