Full-time

Retail Assistant Team Leader: Leadership & Customer Engagement

Posted by Dollarama • May 31, 2026

📍 oshawa, durham region, Canada
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Description

Explore the role of Assistant Team Leader where leadership meets customer service. Assist in dynamic retail operations while ensuring high-quality presentation and customer satisfaction.
This position requires you to support the management team in executing store operations effectively. You'll be involved in daily tasks like receiving shipments, organizing products, and directly engaging with customers to resolve their issues. Your ability to communicate effectively, lead teams, and maintain a clean, safe environment will be crucial to thriving in this role.
Key Responsibilities:
• Support daily store management and operations
• Handle incoming shipments and stock products
• Ensure compliance with safety and presentation standards
• Engage with customers to resolve their inquiries
• Train new staff and manage breaks
Requirements:
• 1 year experience in the retail field
• Supervisory experience desirable
• Flexible hours required including weekends
• ...

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