Revenues and Benefits Systems Officer

3-month contract role with a local authority Summary This 3-month contract role with a local authority is crucial for supporting the maintenance, development, and continuous improvement of the Councils Revenues and Benefits system. The position ensures system accuracy, efficiency, and compliance by collaborating closely with operational teams, IT, and external suppliers. Responsibilities Support the maintenance, configuration, and development of the Councils Revenues and Benefits system (Academy). Assist the Systems Manager in delivering a high-quality service that meets statutory and legal requirements. Provide expert system support and advice to internal teams on functionality, reporting, and system updates. Maintain system accuracy by managing data updates and ensuring timely production of reports. Support the testing and implementation of system upgrades, releases, and improvements. Troubleshoot and resolve day-to-day system issues. Produce ad hoc reports, data analysis, and system...