Job description:
Position Summary: Clean and turndown guest rooms as assigned by the housekeeping supervisor and assist in training of new Turndown Attendants when required.
Duties and Responsibilities:
Primary Responsibilities:
Providing personalized and exceptional guest service at every given opportunityCollect assigned rooms and other duties as requiredAssist with Guest service of PM requests, amenities, set up of cots/cribsPrepare turndown rosesProvide turndown service: replenish and refresh the Guests’ amenitiesAdd all necessary supplies to the room as requested or neededVacuum and remove all dirty dishes and traysHaving a thorough knowledge of Lais Hotel Properties’ products and servicesSuggesting additional products and services meeting our Guests’ specific preferencesAssessing guests’ individual needs to meet standards for additional products and se...