Route Service Supervisor - UniFirst Canada

At UniFirst, we Always Deliver— for our customers and our people. As a Route Service Supervisor you’ll lead and work alongside a team of Route Service Representatives who service a diverse portfolio of customers each day, from small family‑owned businesses to large corporate locations. This is an entry‑level supervisor opportunity designed for career‑minded individuals eager to grow, develop leadership skills, and advance within a stable, customer‑focused organization.

Responsibilities

• Oversee the training and development of a team of Route Service Representatives
• Provide route coverage during Route Service Representative absences (e.g., illness or vacation), offering hands‑on support while assessing performance and customer satisfaction and loyalty.
• Respond to customer service requests in a timely and professional manner
• Negotiate customer contract renewals
• Build and maintain strong relationships with custom...