Sales Operations Manager at Pacific Blue Cross

Elevate your career with Pacific Blue Cross as a Sales Operations Manager in Burnaby, BC. This role focuses on sales process optimization, CRM governance, and people leadership in a hybrid work environment.
In this permanent full-time position, you will lead Account Management and Proposal Management functions while owning the commercial operating system for Group Business. With 5+ years in sales or revenue operations, you will be integrating revenue disciplines into everyday sales strategies, ensuring alignment with company profitability and retention goals.
Key Responsibilities:
• Optimize sales processes and pipeline management
• Directly lead proposals, renewals, and client communications
• Build real-time dashboards and reporting on deal flows
• Ensure CRM data integrity in Microsoft Dynamics
• Coach team members through RFPs and negotiations
Requirements:
• 5+ years in sales operations or commercial analytics
• Proven team management experience with ...