Sea Logistics Customer Care Manager

**It's more than a job**

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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The Customer Care Manager, Import is responsible for organising a team of Customer Care Specialists within a Sea Logistics Customer Care Location (CCL). Your day to day activities are to ensure that your team perform all duties and functions in accordance with specific working instructions and Customer SOP’s. You will be working closely with the Shared Service Centres (SSC) and facilitate a good working relationship, in addition to building and maintaining close collaboration within the Operation Care Centre (OCC).
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