Senior Account Manager

About the Company

Yealink (Stock Code: ) is a global leader in Unified Communication & Collaboration Solutions, specializing in video conferencing, voice communications, and collaboration. We are dedicated to helping individuals and organizations embrace the power of easy collaboration and high productivity.

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About the Role

This role involves managing key customers and driving customer retention and expansion while working closely with the sales team to develop effective strategies.

Responsibilities

• Manage key account customer relationships, overseeing all commercial aspects including upselling and retention.
• Drive customer retention and expansion, aiming to increase net retention within your account portfolio and meet quarterly revenue targets.
• Build and maintain long-term partnerships with key accounts.
• Collaborate closely with the Ch...