Senior Associate Sales & Retention

Hiring for Sr. Associate - Sales & Retention for Navi Mumbai
Job: Sr. Associate - Sales & Retention
Job Type: Full time
Job Location: On-site - Navi Mumbai, Airoli
Process: Voice (30%) & Chat Process (70%)
CTC - 5.5 LPA + Incentives + Bonus
Company is a global business and digital transformation company delivering customer experience, technology and digital solutions for leading brands. With a strong people first culture, company offers growth, learning and career opportunities in a dynamic work environment.
ROLE OVERVIEW
This role blends Customer Support and Inbound Sales helping customers resolve issues, answer questions and recommend the right solutions. You’ll support users of the world’s leading creative software platform while delivering great customer experiences and driving revenue.
KEY RESPONSIBILITIES
· Deliver great customer support with empathy, clear communication & quick resolution.
· Drive sales through the right products & solutions. Imp...