Full-time

Senior Business Analyst at Zoho Implementation

Posted by Zoho CRM • May 25, 2026

📍 montreal (administrative region), qc, Canada
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Description

Drive ERP and Zoho implementations as a Senior Business Analyst. Leverage your experience to manage complex projects while ensuring client success and collaboration with key stakeholders.
We are searching for a Senior Business Analyst with a decade of hands-on experience in ERP and CRM solutions, particularly with Zoho. This role demands exceptional autonomy and client focus as you navigate multiple large-scale mandates. You will lead solution design, support post-deployment, and work closely with diverse teams to deliver outstanding outcomes for our clients.
Key Responsibilities:
• Conduct thorough business needs analysis
• Design solution architecture tailored to client needs
• Provide post-deployment support and optimization
• Oversee multiple complex projects with strong organization
• Foster relationships, addressing client issues proactively
Requirements:
• 10+ years in ERP or CRM implementation
• Proven project management skills with budget ownershi...

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