Senior Business Analyst in IT Solutions

Join Manulife as a Senior Business Analyst in IT Solutions, located in Waterloo, Ontario, with a hybrid work arrangement. Utilize your expertise to improve business processes and system efficiencies.
In this role, you will analyze workflows, partner with cross-functional teams, and act as a liaison to translate requirements into effective technology solutions. Your strong understanding of enterprise systems will help enhance customer outcomes through data-driven insights and solution designs. This position is ideal for those with a background in systems analysis and continuous improvement.
Key Responsibilities:
• Partner with stakeholders to gather business objectives
• Identify inefficiencies in business processes and workflows
• Document and validate business and technical requirements
• Guide solution design, testing, and user acceptance processes
• Prioritize initiatives to align with strategic business goals
Requirements:
• Proven analytical and problem-...