Description
**The Opportunity**
The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Senior Claims Specialist with the resources to solve critical problems for the future of our business, which is why we need you.
**Position Responsibilities**
+ Adjudicate major and minor claims and deliver efficient and quality of work
+ Handle complaint and appeal cases for smooth resolution
+ Identify improvement areas and manage various initiatives to enhance customers’ experience
+ Support and strengthen claims training to customer-facing associates in handling claims enquiries
+ Assist to prepare claims management reports and statistics
+ Participate various projects to improve operational effectiveness and customers’ experience
**Preferred Qualifications:**
+ Degree holder
+ Over 2 years relevant claims working experience
+ Have practical experience in team ...
The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Senior Claims Specialist with the resources to solve critical problems for the future of our business, which is why we need you.
**Position Responsibilities**
+ Adjudicate major and minor claims and deliver efficient and quality of work
+ Handle complaint and appeal cases for smooth resolution
+ Identify improvement areas and manage various initiatives to enhance customers’ experience
+ Support and strengthen claims training to customer-facing associates in handling claims enquiries
+ Assist to prepare claims management reports and statistics
+ Participate various projects to improve operational effectiveness and customers’ experience
**Preferred Qualifications:**
+ Degree holder
+ Over 2 years relevant claims working experience
+ Have practical experience in team ...
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