Senior Customer Experience Representative

Bondi Produce & Specialty Foods is a progressive family-owned and operated food distribution company with a focus on fresh produce and specialty ingredients. We are a recognized brand amongst Toronto’s most distinguished chefs and strive to be a leader in our industry. At Bondi, we are passionate about food, service excellence, and building strong customer relationships while continuously evolving our operations and offerings.

Reports to: Sales Manager

Job Summary

The Senior Customer Experience Representative (Snr CER) is the go-to person for some of our most valued accounts — a sharp, people-first problem solver who keeps things running smoothly and customers coming back.

You’ll own a portfolio of high-priority managed accounts, sitting at the intersection of Sales and Operations — making sure nothing falls through the cracks and every customer feels like they’re our only customer. The right person thrives under pressure,...