Senior Director, Case Assessment, Complaints & Inquiries

Position Title: Senior Director, Case Assessment, Complaints & Inquiries

Department: Enforcement

Location: Toronto, Calgary, Vancouver, Montreal

Employment Type: Regular

Working Arrangement: Full-time, Hybrid

About Us

As a self-regulatory organization, the Canadian Investment Regulatory Organization (CIRO) is committed to setting high regulatory standards for the investment industry, safeguarding investors, and supporting the integrity of Canada’s capital markets. Join a growing team and contribute to the dynamic and complex world of Canadian capital markets.

About This Opportunity

The Senior Director, Case Assessment, Complaints and Inquiries is a critical leadership role within CIRO’s complaint intake and Enforcement functions. The Senior Director is responsible for the management and oversight of all complaints and inquiries received by CIRO from the investing public, ensuring consistent responses an...