Senior Director, Customer Engineering

What is the opportunity?

Royal Bank of Canada is transforming how organizations adopt and optimize hybrid cloud infrastructure at enterprise scale. As Senior Director, Customer Engineering, you’ll lead a function that bridges our engineering teams and customers, driving successful cloud migrations, modernizations, and integrations while supporting M&A onboarding. You’ll combine deep technical expertise with customer empathy, leading complex implementations and mentoring specialized teams. This is an opportunity to shape how thousands of engineers across the enterprise adopt cloud infrastructure, accelerate customer business outcomes, and drive measurable value through strategic advisory partnerships in a professional services model.

What will you do?

• Drive customer success through strategic solution design, technical advisory, and implementation leadership; establish trusted relationships with key engineering stakeholders and business sponsors to...