Senior Director Individual Life & Health New Business Operations

Job Description

What is the opportunity?

This senior leadership position is responsible for leading a large team that is accountable for end-to-end new business client acquisition and service that includes Operations Administration, Case Coordinator, and Underwriting teams.  This position will also act as an RBC Insurance ambassador and liaison within the Insurance Industry and with our key MGAs, National Accounts and Individual Advisor relationships to foster a strong industry presence and reputation.

What will you do? 

• Lead highly skilled underwriting and operations teams to deliver efficient policy intake, issuance, and settlement, ensuring alignment with product pricing and risk philosophy guidelines

• Develop and execute strategies and tactics to deliver strong portfolio quality and superior differentiated service experience within New Business Operations

• Work closely with cross funct...