Senior Documentation Specialist

Job Description

WHAT IS THE OPPORTUNITY? You love words! Grammar and syntax matter to you and you love to put words together in a way that anybody can understand. It makes your day when somebody reads your articles or reference docs and then says, “now I know what to do”. The Disaster Recovery Team, now part of Risk, Regulatory Delivery & Governance, needs you to be the linchpin in our communications hub. We need an expert communicator to facilitate two-way communications between our team and multiple stakeholder groups for success all around.WHAT WILL YOU DO?

Oversee the draft-review-revision-approval process for our library of documentation, which covers materials for technical stakeholders (how-to and reference documents), risk management (process and internal procedure documents subject to audit).

Write new documentation to support our program, and review/revise existing materials annually.

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