Senior Education Counsellor, Local Engagement

To provide information and advisory services to prospective students (and their parents/guardians) and ensure that the students are well informed on the choices of programmes offered and the application procedures. To drive sales conversion to support SIM’s market share in Singapore.

ACCOUNTABILITIES

Student Recruitment Operations

• To work with the Lead/Deputy Lead, Local Engagement, to manage and support the development of local student recruitment efforts for the institute by promoting the SIM brand name and planning local student recruitment strategies.
• To attend to customers’ enquiries via walk-ins, phone, email, live chat, etc and look into the customer’s needs and requirements so as to recommend suitable education pathway
• To assist customers in programme application and checking for documentation to support the turnaround time for admissions processing
• To build strong product know...