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Senior Experience Strategist (Service Design & AI Transformation)
Posted by Recrute Action • March 23, 2026
Description
Job Description
Senior Experience Strategist (Service Design & AI Transformation)
High-impact strategic mandate in the insurance industry driving AI-powered transformation across retail investments and institutional channels. Hybrid Toronto role focused on service design, workflow innovation, AI opportunity identification, and executive storytelling within a fast-moving, enterprise environment.
What is in it for you:
• Salaried: $63-70 per hour.
• Incorporated Business Rate: $77-84 per hour.
• 6-month contract with the potential for permanent employment.
• Full-time position: 37.50 hours per week.
• Weekday schedule from 9 am to 5 pm.
• In-office presence required from Tuesday to Thursday.
• Remote work available on Mondays and Fridays.
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