Senior Investor Inquiries & Complaints Specialist

A regulatory organization in Canada seeks a Senior Complaints & Inquiries Specialist to assist investors by responding to inquiries and complaints. The ideal candidate will possess exceptional communication skills and a strong ability to convey regulatory processes. Responsibilities include evaluating complaints, providing information on complaint processes, and maintaining accurate records in the case management system. Candidates who are bilingual in French and English are preferred, and a passion for investor support is essential.
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