Senior It Incident & Problem Manager - Service Reliability

Link-Worldwide is seeking an experienced Incident & Problem Management professional in Chihuahua, Mexico.The role demands strong analytical skills and the ability to communicate effectively with stakeholders.Responsibilities include overseeing major incidents and ensuring resolution within SLAs.Preferred candidates will have a 4-year degree in Computer Science, at least 5 years of related experience, and ITIL certification.Join us to drive efficiency and enhance systems performance.
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