Senior IT Technical Advisor

Join us as a Senior IT Technical Advisor to deliver expert support, manage IT systems, mentor junior staff, and enjoy competitive pay, generous benefits, flexible time off, and growth opportunities.

Benefits

• Highly competitive salary
• Generous vacation policy
• Additional time off during the holiday season
• Training opportunities in the South
• Collective RRSP
• Health and wellness allowance
• Mobile phone and internet allowance
• Public transit allowance
• Access to a telemedicine platform

Responsibilities

• Provide remote phone support for Level 1 and Level 2 incidents
• Create, modify, and manage users, groups, and access rights via Active Directory
• Provide occasional Level 1 and Level 2 client support
• Maintain up-to-date incident documentation within the ticketing system
• Monitor the alerting and monitoring software
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