Senior Manager, Applied AI and Services

Company Overview

OpenText is a global leader in information management, combining innovation, creativity, and collaboration to shape the future of digital transformation.

Job Title and Location

Senior Manager, Applied AI and Services – Waterloo, ON

Your Impact

As technical lead, you will design and build OpenText’s agentic AI ecosystem, including end‑to‑end solutions, shared cloud and application services, and the Model and Data Science sub‑team focused on EvalOps.

What The Role Offers

• Lead the hands‑on design and delivery of agentic AI solutions from problem framing to production rollout.
• Architect shared agentic AI services: orchestration, model services, evaluation, protocol integrations, and reusable components.
• Implement multi‑agent workflows with LangGraph and deploy model services in a cloud‑native environment.
• Establish evaluation as a platform capability, including...