Senior Manager - Cash Management Client Success (FSI)

Job Description

Sia Partners is seeking a Senior Cash Management Specialist (Contract or Full time) to join a client-embedded delivery program at a major North American bank. Embedded within the client's Canadian Sales team in Toronto, you will serve as the primary point of contact for a portfolio of corporate and commercial banking customers navigating a structured transition to a new Canadian branch banking model.

This is a managed program role with defined KPIs and outcome accountability – not staff augmentation. You will own the full customer transition journey from initial engagement through go‑live and post‑cutover stabilization, with the objective of protecting every customer relationship through a complex, bank‑initiated change while enabling the client's Sales team to focus on net new revenue.

The program runs in cohort waves over an 18‑month period and involves new account openings, compliance re‑papering, product implementation coordination, a...