Senior Manager, Everyday Banking at Questrade

Lead the core banking operations at Questrade Financial Group as a Senior Manager in Everyday Banking. Drive excellence in payment processes and team development in a hybrid workplace.

In this senior role, you will oversee operational execution of core banking services, ensuring compliance with regulations and management of complex workflows. With 5–7+ years of banking or fintech experience, you'll nurture a high-performing team while maintaining a seamless operational flow through strategic partnerships and hands-on oversight.

Key Responsibilities: • Own end-to-end operational lifecycle of Canadian payment rails • Manage account onboarding and KYC/AML processes • Lead resolution of payment exceptions with precision • Collaborate cross-functionally for Everyday Banking initiatives • Develop a team culture of improvement and mentorship

Requirements: • 5+ years in retail banking or fintech operations • Proven people management experience • Strong knowledge of t...