Full-time

Senior Manager for Customer Engagement Excellence

Posted by Shakudo • June 03, 2026

📍 toronto, on, Canada
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Description

Champion customer engagement as a Senior Engagement Manager focusing on AI applications. Drive success through strategic alignment and high-value project execution.

This role is essential for guiding enterprise customers through their AI transformation journey. You’ll apply your extensive experience in managing complex projects while collaborating with cross-functional teams. Prioritizing clear communication and maintaining executive relationships are key focuses to ensure optimal delivery and value creation.

Key Responsibilities:
• Oversee end-to-end customer engagement processes
• Partner with executives to identify and address needs
• Translate goals into structured project plans and timelines
• Manage prioritization for meaningful business outcomes
• Facilitate effective communication and risk management

Requirements:
• 6+ years in management consulting or similar roles
• Experience with managing compl...

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