Senior Manager for Mobile Design and Customer Journey Enhancement

Transform mobile app interactions as a Senior Manager in Product Design. Guide design efforts in self-serve and AI-enhanced customer support journeys to elevate usability and engagement.
In this pivotal role, manage a design team while overseeing mobile app UX and UI. Your deep understanding of mobile design challenges will inform all projects, ensuring seamless user interactions. Collaborate with cross-functional teams to define and execute strategic design objectives.
Key Responsibilities:
• Oversee mobile app UX/UI design from concept to launch
• Enhance chatbot and AI interactions within mobile apps
• Utilize data insights to drive design decisions
• Mentor junior designers and manage design contractors
• Present design strategies to executive stakeholders
Requirements:
• 5+ years of mobile app design experience required
• Expertise in Figma and design systems for mobile
• Demonstrated ability to design complex user flows
• Strong analytical skil...