Senior Manager general service

A career as a Senior Manager at National Bank Independent Network means acting as a senior leader accountable for the end ‑ to ‑ end delivery, stability, and evolution of NBIN’s General Service function. This role allows you to have a positive impact on the organization thanks to your ability to lead teams, modernize processes, manage risk, and continuously improve service delivery in a regulated environment.  

NBIN delivers servicing  expertise  at scale while supporting advisors and firms through ongoing change and growth. This role balances strategic leadership with day ‑ to ‑ day operational execution to support current and future business needs.  

Your role  

• Lead a General Service team  of  employees  and a Team lead  by setting clear expectations, developing capabilities, and fostering accountability and engagement  

• Design, evolve, and oversee service delivery to ensure consistent,  accurate...