Senior Manager, IM/IT Operations Hybrid Role

Lead IM/IT operations as the Senior Manager at CFMWS. This hybrid position focuses on aligning analytics and quality assurance resources for optimal project delivery.

The Senior Manager, IM/IT Operations reports to the National Manager, PMO. You will oversee resource optimization across business analysis and quality assurance deliverables. Your expertise will guide project directors and managers in implementing high-quality services and drive continuous improvement initiatives.

Key Responsibilities:
• Assign and optimize BA and QA resources across projects
• Ensure projects maintain capacity and utilization visibility
• Establish BA and QA standards for enhanced delivery
• Collaborate with Project Directors and Managers directly
• Monitor performance and support IM/IT initiatives extensively

Requirements:
• College diploma in a related field
• Experience leading IM/IT projects and solutions
• Strong ...