Full time

Senior Manager / Manager, HNW Business Operations

Posted by Prudential plc • June 08, 2026

📍 Hong Kong, Hong Kong, Hong Kong
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Description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Roles & Responsibilities:

  • Execute end-to-end policy servicing and case support for High Net Worth (HNW) clients and partners, ensuring high accuracy, service excellence, and efficient turnaround to support sales execution.
  • Act as the point of contact for distributors, brokers, and relationship managers, handling day-to-day enquiries and service requests while escalating complex or sensitive cases as required.
  • Manage new business submissions and post-sales servicing by coordinating the full lifecyc...
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