Full time

Senior Manager, NBA Delivery - Campaigns

Posted by 0000050007 Royal Bank of Canada • March 23, 2026

📍 Toronto, Ontario, Canada
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Description

Job Description

What is the opportunity?Serving as the RBC “Centre of Expertise” within the Next Best Action (NBA) Delivery team in the deployment of data-driven, targeted client communications for Next Best Action. You will champion and successfully manage through uncertainty and change in a fast paced environment while leading and supporting team members through the process, and keeping them focused on business priorities. What will you do?
  • Lead and resource a highly technical and diverse team of specialists and ensure resources are aligned to business priorities

  • Manage key partnerships with business and functional leaders to support the delivery of business results while aligned to the NBA strategy

  • Transform and optimize marketing process and spend to shape the future of RBC marketing capabilities

  • Lead execution of marketing strategies to ensure efforts meet optimization and analysis requirements <...

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