Senior Manager of Order Management

Elevate your career at Stage Windows & Doors as a Senior Manager for the Order Desk. Oversee order cycles, lead a dynamic team, and boost customer service excellence in this leadership position.
In this full-time, on-site role, you will implement strategies for optimizing the order management process while mentoring the Order Desk team. Your experience in window and door manufacturing will be critical in managing escalated issues, balancing workloads, and ensuring compliance with production expectations across departments.
Key Responsibilities:
• Lead the Order Desk operation and team mentoring
• Streamline order processing and manage escalated issues
• Develop and enforce best practices and KPIs
• Conduct regular audits to ensure service quality
• Collaborate cross-functionally with finance and production
Requirements:
• Minimum 7 years in order management roles
• At least 3 years in a leadership position
• Strong analytical and problem-solving capabil...