Senior Manager, Renewal Operations at Salesforce

Drive high-impact renewal strategies as a Senior Manager at Salesforce. This critical role enhances operational efficiency, improves data quality, and fosters scalable processes.
As the Renewal Operations Senior Manager, you'll lead the optimization of renewal workflows, focusing on identifying bottlenecks and implementing streamlined solutions. Your analytical mindset will help you manage critical renewals data, while leveraging AI and tools like Python to revolutionize operations. Collaboration with stakeholders is key to achieving timely resolutions and operational readiness across the organization.
Key Responsibilities:
• Manage and oversee renewals data and workflows efficiently
• Govern internal case queues for timely issue resolution
• Drive decisions as a key escalation point for process challenges
• Identify operational needs and develop scalable workflows
• Champion data quality initiatives for accurate information access
Requirements:
• 8+ years in...