Senior Manager

• Base salary (taking into consideration other benefits, including profit share)
• Comprehensive benefits package for employee and family
• Pension match (at 5% of salary)

Job Summary

Required to lead, guide, and manage a team of Global IT PMO Project Leads and IT Business Analysts. Candidate will be responsible for ensuring on time, on budget, and high-quality delivery of various projects. They will support the Global IT PMO Project Leads in defining and/or assisting in the definition of project objectives and oversee quality control throughout its life cycle. The Manager, Global Business Systems establishes, maintains, and improves ITPMO success criteria, project management processes, and effectively communicates to senior leadership.

The Manager will play a critical role in improving the team SLA’s and daily operations of the BA support services. They will ensure the service tickets are handled efficiently, overseei...