Full time

Senior Officer, Channel Services(Outbound)

Posted by Prudential plc • May 29, 2026

📍 Hong Kong, Hong Kong, Hong Kong
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Description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This role is required to provide dedicated after-sales services to existing bancassurance customers. He/she is also expected to generate appointment with customers via outbound servicing call for sales team to follow up.

Job responsibilities

  • Provide effective outbound call services to customers for problem payment, policy administration movement and claims pending cases follow up. Follow through customer request to enhance customer experience.
  • Provide effective outbound call services to customers fo...
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