Senior Onsite IT Support Specialist

Publicisgroupe is seeking an Onsite Tech Support Senior Associate in Santiago, Chile, to provide Level 2 and Level 3 technical support in both on-site and remote environments. The role involves troubleshooting hardware, software, and connectivity issues, supporting critical users, and contributing to IT infrastructure improvements. Ideal candidates should have 3+ years of IT support experience, be fluent in English (B2+), and possess strong problem-solving and communication skills. This position emphasizes customer service and collaboration with IT teams.
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