Senior Premier Account Care Specialist

A leading logistics and courier service in Cuautitlán seeks a Customer Service Representative for top accounts. The role requires providing specialized service, resolving service problems, and maintaining customer records. Applicants should have a college degree (preferred) and experience in customer resolution, alongside knowledge of FedEx tracking systems. Excellent communication skills and the ability to interact with upper management are essential. This position offers the opportunity to work directly with high-profile clients and enhance service satisfaction.
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