Senior Product Designer

At Zendesk, we create software that powers exceptional customer service. Our easy-to-use & AI powered tools enable support teams to resolve issues quickly and efficiently. By keeping the customer at the center of the experience, our products help businesses to build personal connections and deliver seamless support across multiple channels—like email, chat, social media, and phone.

Who we’re looking for

We are looking for a Product Designer to help elevate the core capabilities of our email and ticketing platform. In this role, you’ll directly influence the vision for how administrators set up, assign, and organize their team's workflows while simultaneously enhancing the agent experience to drive overall productivity.

You'll have the opportunity to design intuitive, scalable experiences that empower support teams to work more efficiently while enjoying the flexibility and control they need. By collaborating closely with Product Management, Engineering, Conten...