Senior Product Manager – Machine Learning & Personalization

Senior Product Manager – Machine Learning & Personalization

New York, NY, United States

**Job Description**

Amex Digital Labs’ mission is to build the future of payments and membership, creating new value that evolves with our customers' needs and drives deeper engagement and loyalty. We leverage emerging technologies to deliver innovations that enhance how customers pay, travel, dine, and experience the brand.

As a Senior Product Manager on the team, you will work with colleagues in the U.S and U.K in shaping how we leverage AI and data to drive a more personalized and engaging user experience. Your focus will be on ensuring that our personalization models and platforms meet our business goals and provide optimal customer experiences across multiple products, while working closely with cross-functional teams to monitor performance, refine models, and drive data-driven enhancements.

This is a highly collaborative and cross-functional role, w...