Senior SaaS Support Advocate – Email & Chat (Bilingual)

Boldr is looking for a Senior Customer Advocate to provide email and chat support to customers. This role requires a minimum of 3 years of customer service experience, especially with SaaS products and US ecommerce customers. The ideal candidate will have strong written English and German skills, be detail-oriented, and possess an analytical mindset. This position emphasizes empathy and a customer-oriented approach, supporting Boldr's mission of meaningful work in communities worldwide.
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