Full-time

Senior Sales & Customer Success Manager

Posted by Swiss Re • June 09, 2026

📍 Japan, Tokyo, Japan
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Description

About the Role

As a Senior Sales & Customer Success Manager in Japan, you'll own the complete client journey—from initial sales through implementation, adoption, and long-term growth. You'll be the orchestrator of client value, working at the intersection of analytics, underwriting expertise, and business strategy.

Key Responsibilities


  • Drive strategic sales across the Japanese market, leveraging Swiss Re's comprehensive portfolio of risk data products and services



  • Lead end-to-end customer success initiatives, with particular focus on property and NatCat related use cases, ensuring strong adoption, retention, and expansion



  • Foster collaboration with Reinsurance Underwriting and Key Account Management colleagues to align our solutions with client priorities and strategic objectives



  • Deliver structured onboarding and training programs, translating complex NatCat and p...

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