Senior Service Delivery Manager (Individual Contributor)

If you are a Service Delivery Manager professional looking for an opportunity to grow your career, this role offers the chance to lead meaningful customer partnerships while delivering high‑impact hardware services at Emerson. In this position, you will serve as a trusted partner to customers and internal stakeholders, ensuring successful execution of Hardware Maintenance Service Programs that meet service level agreements (SLAs), drive customer satisfaction, and support long‑term business growth.

The Service Delivery Manager is responsible for maintaining strong customer relationships and ensuring successful delivery of hardware services to meet the expectations of Emerson Test & Measurement customers. This role works with a wide and diverse group of global teams to define, manage, and continuously improve service delivery across the Americas, Asia, and Europe.