Description
Elevate public sector projects as a Senior Service Designer specializing in digital solutions. Leverage 8+ years of experience in service design and UX to lead impactful workshops and deliver innovative digital products.
This role involves conducting research, analyzing data, and presenting findings to stakeholders. You will create journey maps and focus on human-centered design to improve customer experience. With a strong foundation in service delivery, your work will inform critical changes and enhance digital services across the public sector.
Key Responsibilities:
• Conduct user and behavioral field research across diverse teams
• Lead co-design workshops and prototype testing sessions
• Analyze user experiences and identify improvement opportunities
• Develop journey maps and service blueprints for implementation
• Measure service performance and report on outcomes
Requirements:
• 8+ years as a Service Designer, Product Owner, or UX Designer
• Proven...
This role involves conducting research, analyzing data, and presenting findings to stakeholders. You will create journey maps and focus on human-centered design to improve customer experience. With a strong foundation in service delivery, your work will inform critical changes and enhance digital services across the public sector.
Key Responsibilities:
• Conduct user and behavioral field research across diverse teams
• Lead co-design workshops and prototype testing sessions
• Analyze user experiences and identify improvement opportunities
• Develop journey maps and service blueprints for implementation
• Measure service performance and report on outcomes
Requirements:
• 8+ years as a Service Designer, Product Owner, or UX Designer
• Proven...
Ready to Seal the Deal?
Submit your application today and take the next step in your career with S.i. Systèmes.
Apply for this Job