Full-time

Senior ServiceNow SME — ITSM/ITOM/ITAM Lead (Remote)

Posted by Xideral • June 02, 2026

📍 distrito federal, distrito federal, Mexico
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Description

IT Service Management ServiceNow / ITOM / ITAM Implementation Specialist - SME

Seeking Experienced ServiceNow ITSM / ITOM / ITAM Implementation Specialists – SME for Exciting Projects in Monterrey, Saltillo, and Mexico City

We are looking for skilled ServiceNow ITSM / ITOM / ITAM Implementation Specialists – SME with a minimum of 8 years of experience to join a dynamic team within a leading global organization. This role involves supporting enterprise ServiceNow implementations, validating configurations, ensuring quality standards, and providing expert guidance across multiple ServiceNow modules with a focus on operational excellence and continuous improvement.

Key Responsibilities
  • Act as Subject Matter Expert across ITSM, ITOM, ITAM (SAM/HAM), and EA modules.
  • Provide best practice guidance to design and implementation teams.
  • Review and validate configurations against approved functional designs.
  • Ensure adherence t...

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