Full-time

Senior Supply Chain & Customer Services Specialist

Posted by Freudenberg • June 04, 2026

📍 Guatemala City, Guatemala, Guatemala
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Description

Working at Freudenberg: We will wow your world!

Responsibilities:

  • Customer & Cross-Functional Leadership: Act as the senior point of contact for new and existing customers, representing the company while driving seamless coordination across sales, technical support, and supply chain teams.
  • Order & Logistics Oversight: Lead end-to-end order management, including order entry, confirmation, billing, delivery documentation, packing lists, and shipment coordination with carriers and warehouses.
  • Supply Chain & Operations Management: Oversee production (SAW) order planning, inventory control, drop shipment operations, and export coordination across Central America to ensure continuity and efficiency.
  • Procurement & Administrative Governance: Manage material and indirect procurement requisitions to support departmental and operational requirements.
  • Performance Monitoring & Continuous Improvement: Track, analyze, and report dai...
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